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About This Site

This page displays the status of critical Cirium systems. Confirmed incidents will be published here. For API information visit our Developer Center. For immediate assistance please contact Cirium Help Desk. Subscribe to updates using RSS or Atom.

Scheduled Maintenance
Diio Mi - Scheduled Maintenance

We plan to implement some Diio Mi infrastructure enhancements on Tuesday, February 25th between 12:00 noon and 2:00 PM and Wednesday, February 26th between 10:00 AM and 12:00 noon Pacific (UTC -8). Diio Mi may be intermittently unavailable during the maintenance windows. Please refrain from changing your user settings or saving reports during this time. Thank you for your understanding as we continue to improve our services.

Past Incidents

2nd February 2020

No incidents reported

1st February 2020

Cirium UK Services - planned maintenance on Sunday 2nd February 2020, scheduled 2 weeks ago

Cirium UK Services: Cirium Dashboard, Cirium Fleets Analyzer and Cirium Values Analyzer will be undergoing planned maintenance on Sunday 2nd February 2020, between 2am GMT - 1.00pm GMT. Although we do not expect any downtime, there might be a small effect on performance between these times. We apologise for any inconvenience this may cause. If you do experience any issues you can raise this through https://helpdesk.cirium.com/hc/en-us

31st January 2020

No incidents reported

30th January 2020

No incidents reported

29th January 2020

Flex APIs Alerts API Network Maintenance

During our normally scheduled weekly maintenance window on Wednesday, February 12, 2020, from 10:00 AM - 12:00 noon PST (UTC -8), we will be migrating our eventing service to another virtual private cloud. We estimate that this migration could take up to one hour. During this time, customers will encounter stale Flight Alerts and degraded performance while using the Alerts API endpoints.

28th January 2020

No incidents reported

27th January 2020

Flex APIs Alerts API Planned Maintenance

During our normally scheduled weekly maintenance window on Wednesday, January 29, 2020, from 10:00 AM - 12:00 noon PST (UTC -8), we will be performing work on the eventing service that powers our Alerts API. We may be down for approx. 15-30 minutes, however we are typically down intermittently for a few minutes while we deploy updates. Customers may experience stale alerts and degraded performance while using the Alerts API endpoints during this time. Thank you for understanding.