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About This Site

This page displays the status of critical Cirium systems. Confirmed incidents will be published here. For API information visit our Developer Center. For immediate assistance please contact Cirium Help Desk. Subscribe to updates using RSS or Atom.

Scheduled Maintenance
Scheduled Trips Service Migration - Final Outage

We will be performing our final database migration that will impact customers using our Trips Proactive Data Services (Agent Advantage, Trip Center, Traveler Trip Alert API, Trip Status API, Trip Import API, and Travel Waiver Services), Pathfinder-XML and the Connections API. This migration will take place on September 30, 2020 from 1:00 PM PDT to 5:00 PM PDT for a total downtime of 4 hours. As a result, we will need to shut down all applications. The tools and services noted above will be unavailable to customers while we run the migration. We will provide another update after the migration is complete and validate that it has been successful. If you have any questions or concerns, please contact our Help Desk.

Past Incidents

25th February 2020

Diio Mi - Scheduled Maintenance, scheduled 6 months ago

We plan to implement some Diio Mi infrastructure enhancements on Tuesday, February 25th between 12:00 noon and 2:00 PM and Wednesday, February 26th between 10:00 AM and 12:00 noon Pacific (UTC -8). Diio Mi may be intermittently unavailable during the maintenance windows. Please refrain from changing your user settings or saving reports during this time. Thank you for your understanding as we continue to improve our services.

13th February 2020

No incidents reported

12th February 2020

No incidents reported

11th February 2020

No incidents reported

10th February 2020

No incidents reported

9th February 2020

No incidents reported

8th February 2020

No incidents reported

7th February 2020

No incidents reported