All systems are operational

About This Site

This page displays the status of critical Cirium systems. Confirmed incidents will be published here. For API information visit our Developer Center. For immediate assistance please contact Cirium Help Desk. Subscribe to updates using RSS or Atom.

Scheduled Maintenance
Scheduled Trips Service Migration - Final Outage

We will be performing our final database migration that will impact customers using our Trips Proactive Data Services (Agent Advantage, Trip Center, Traveler Trip Alert API, Trip Status API, Trip Import API, and Travel Waiver Services), Pathfinder-XML and the Connections API. This migration will take place on September 30, 2020 from 1:00 PM PDT to 5:00 PM PDT for a total downtime of 4 hours. As a result, we will need to shut down all applications. The tools and services noted above will be unavailable to customers while we run the migration. We will provide another update after the migration is complete and validate that it has been successful. If you have any questions or concerns, please contact our Help Desk.

Past Incidents

16th September 2020

No incidents reported

15th September 2020

Cirium Access Issue (FIXED)

Login issues with Cirium.com affecting Dashboard, Fleets Analyzer, and Values Analyzer have now been resolved. The incident window was on 2020-09-15 from 1:19 PM to 2:08 PM EDT as services came back online. As of 2:55 PM EDT, our monitoring indicates all systems are stable at this time. If you encounter any further access issues, please report the problem to our Help Desk and we will promptly assist.

Dashboard Cirium Access Issue

We're currently experiencing login issues with Cirium.com affecting Dashboard, Fleets Analyzer, and Values Analyzer at this time. This is being investigated with the highest priority and we will provide another update by 1 PM UTC -7.

14th September 2020

No incidents reported

13th September 2020

No incidents reported

12th September 2020

No incidents reported

11th September 2020

No incidents reported

10th September 2020

No incidents reported