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About This Site

This page displays the status of critical Cirium systems. Confirmed incidents will be published here. For API information visit our Developer Center. For immediate assistance please contact Cirium Help Desk. Subscribe to updates using RSS or Atom.

Past Incidents

Sunday 3rd October 2021

Cirium UK Services: Fleets Analyzer, Values Analyzer, Dashboard, Pro Data Services - essential planned maintenance on Sunday 3rd October 2021, scheduled 2 weeks ago

Cirium UK Services: Fleets Analyzer, Values Analyzer, Dashboard, Pro Data Services. There will be essential planned maintenance carried out on Sunday 3rd October 2021, between 2am BST- 1.00pm BST. Although we do not expect any downtime, there might be a small effect on performance during these hours. There is also the possibility of impact to the Pro Data Services API Platform, any API clients that try to pull data during this time frame will have failed requests and unable to obtain their data. There may also be some non delivery issues of data due to be carried out on that day, which will be addressed as priority by the Pro Data Services UK team on Monday 4th October 2021. We apologise for any inconvenience this may cause. If you do experience any issues you can raise this through https://helpdesk.cirium.com/hc/en-us

Saturday 2nd October 2021

No incidents reported

Friday 1st October 2021

No incidents reported

Thursday 30th September 2021

No incidents reported

Wednesday 29th September 2021

No incidents reported

Tuesday 28th September 2021

Market Alerts, New Airline Profiles and My Cirium Performance Issues - Fixed

The incident affecting Market Alerts, New Airline Profiles and My Cirium page response times has been fixed. Please contact the Help Desk if you are still experiencing any issues.

Market Alerts Market Alerts, New Airline Profiles and My Cirium Performance Issues

Market Alerts, New Airline Profiles and My Cirium users are currently experiencing issues with very slow or timed out logins. This is being investigated by the technical team. We will provide a status update as soon as we have further information. Please accept our apologies for any inconvenience caused.

Monday 27th September 2021

No incidents reported

Sunday 26th September 2021

No incidents reported

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