Thursday 6th February 2020

Trip Center and Proactive Services API Database Upgrade (COMPLETE)

The Trip Center and Proactive Services API database upgrade we performed at 1:00 PM UTC -8 today lasted until 2:35 PM UTC -8, on February 6, 2020, and is now complete. The upgrade was successful and our monitoring indicates normal system performance. Customers who consume trip alerts may experience up to a 30 minute delay in these types of notifications sent to their travelers, but it is likely that most alerts would not have been sent during this time frame. Thank you for your patience while we improved our systems. If you have any additional questions, please submit a Help Desk ticket and we will promptly assist.

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