30th September 2020

Data Migration - Final Outage (REMINDER)

This is a reminder that we will be performing our final database migration today. If you are currently using one of our Trips Proactive Data Services (Agent Advantage, Trip Center, Traveler Trip Alert API, Trip Status API, Trip Import API, and Travel Waiver Services), Pathfinder-XML or the Connections API, these services will be shutdown and unavailable to you while we run the migration. This migration will take place today from 1:00 PM PDT to 5:00 PM PDT for a total scheduled downtime of 4 hours. We will provide another update after the migration is complete and validate that it has been successful. If you have any questions or concerns, please contact our Help Desk. Thank you for your patience.