30th September 2020

Final Scheduled Database Migration (COMPLETE)

As of 7:17 PM UTC -7, access to the Trips Proactive Data Services (Agent Advantage, Trip Center, Traveler Trip Alert API, Trip Status API, Trip Import API, and Travel Waiver Services), Pathfinder-XML and the Connections API were restored and our monitoring indicates the system is now stable. Our final database migration has been completed and we truly appreciate your patience with us. These services were down for a total of 6 hours and 17 minutes from 1:00 PM to 7:17 PM UTC -7 on September 30, 2020. Please contact our Help Desk if you experience any further issues or have any additional questions.