The engineers have successfully applied a change to address degraded performance of the Schedules API involving schedule lookups. The Schedules API service was impacted from 11:00 AM UTC -8 on 2021-01-22 until approx. 3:20 PM UTC -8 2021-01-22 . We sincerely apologize for the inconvenience this has caused. Please email our Help Desk if you encounter any further issues.