Thursday 1st July 2021

Proactive Services Cirium Professional Data Services - server outage affecting Case Replace and daily file updates

There is currently a server outage affecting services provided by Cirium UK Professional Data team. Priority: HIGH.
Impact: Case Replace services and API access are currently interrupted, and will be unavailable to customers during the period of the outage this morning. This also affects the daily updates, which have not yet been created or published. The UK technical teams are addressing this issue as high priority, and will restore services as soon as possible. We will provide another status update as we learn more. We greatly apologise for the inconvenience this is causing. Please do not hesitate to contact our Helpdesk if you require assistance.

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