Identified - We have identified the issue and are actively working on a resolution. The next update will be provided by 22:55 UTC on 2026-01-16.
We apologize for the ongoing disruption. If you have any questions, please contact our Help Desk. Thank you for your patience, and we’ll share further updates as soon as possible.
Jan 16, 2026 - 15:36 UTC
Update - We are continuing to investigate the issue and will provide the next update by 14:55 UTC on 2026-01-16. We apologize for the ongoing disruption. If you have any questions, please contact our Help Desk.
Jan 16, 2026 - 06:58 UTC
Update - We are continuing to investigate the issue and will provide the next update by 06:55 UTC on 2026-01-16. We apologize for the ongoing disruption. If you have any questions, please contact our Help Desk.
Jan 15, 2026 - 22:59 UTC
Update - We are continuing to investigate the issue and will provide another update by 22:55 UTC on 2026-01-15. Our apologies for the continued disruption. Pease contact our Help Desk with any questions.
Jan 15, 2026 - 14:56 UTC
Update - We are continuing to investigate this issue.
Jan 15, 2026 - 06:56 UTC
Update - We are continuing to investigate the issue and will provide another update by 14:48 UTC on 2026-01-15. Our apologies again for the inconvenience. Please contact our Help Desk with any questions.
Jan 15, 2026 - 06:55 UTC
Investigating - We’re currently experiencing degraded performance issues with the Advance Booking report. Advance Booking Compare functionality is currently unavailable. The rest of the Advance Booking functionality has not been impacted. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Advance Booking users may be affected.
Jan 14, 2026 - 22:40 UTC