Diio Mi / SRS Analyzer report download issues
Investigating - Some user are reporting issues accessing and downloading scheduled reports. A further update will follow. Please contact us if you have questions or require further assistance
Sep 15, 2025 - 13:57 UTC
Schedule Daily and Weekly Extract Reports download issue
Investigating - We’re currently experiencing degraded performance issues with the Daily and Weekly Extract Reports. Users are observing reduced row counts when applying "Show Full Routing". Our engineers are investigating. A further update will follow. Please contact us if you have questions or require further assistance
Sep 15, 2025 - 10:04 UTC

About This Site

Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.

Diio Mi Degraded Performance
SRS Analyzer Degraded Performance
Dashboard Operational
Fleets Analyzer Operational
Values Analyzer Operational
Profiles Operational
Asset Watch Operational
Value Trends Operational
Ground Events Operational
Market Alerts Operational
Schedule Snapshot Operational
Advanced Bookings Operational
Cirium Sky™ APIs Operational
Cirium Sky™ Warehouse Operational
Cirium Sky™ Stream Operational
Proactive & Traveler Services Operational
FlightStats.com Operational
Professional Data Services Operational
Insight Workbooks Operational
My Cirium Operational
Cirium Journey™ OTP Awards AI Operational
Cirium Journey™ OTP Improvement AI Operational
Cirium Sky™ Schedule Files Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Quarterly Maintenance - 17th September 2025 Sep 17, 2025 08:00-12:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 20, 2025 - 21:11 UTC
Scheduled - Cirium Sky Stream, Sky APIs, and Cirium Sky Warehouse will be undergoing quarterly maintenance on Wednesday, 17th September, from 08:00 to 12:00 UTC. Some latency issues and downtime may be experienced during the period of the maintenance window. Thank you for your understanding. Please contact our Help Desk if you have any questions.
Aug 14, 2025 - 13:50 UTC
Sep 15, 2025
Cirium Sky Stream data issue
Resolved - This incident has been resolved.
Sep 15, 13:04 UTC
Investigating - Our engineers are investigating an issue affecting the Cirium NOTAMS Sky Stream. Customers may observe a low frequency of data updates. A further update will follow. Please contact us if you have questions or require further assistance.
Sep 15, 09:07 UTC
Planned Maintenance - Cirium Sky APIs - 15th September 2025 - Extended
Completed - The scheduled maintenance has been completed.
Sep 15, 07:45 UTC
Update - The NLB issue has been resolved, and the Node capacity has been updated. We are currently working on the Eks module, and maintenance is expected to take another hour. At present, all Flex API services are functioning well with no reported issues.
Sep 15, 06:29 UTC
In progress - The maintenance is still in progress and will require another hour to complete. We will update once done.
Sep 15, 05:43 UTC
Scheduled - There will be a scheduled maintenance window on Monday, 15th September, from 01:30 to 06:30 UTC. This will impact Cirium Sky APIs. Please expect some downtime during the period of the maintenance window. We will provide an update once the maintenance window has been completed.
Sep 15, 05:41 UTC
Planned Maintenance - Cirium Sky APIs - 15th September 2025
Completed - The scheduled maintenance has been completed.
Sep 15, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 01:30 UTC
Scheduled - There will be a scheduled maintenance window on Monday, 15th September, from 01:30 to 05:30 UTC. This will impact Cirium Sky APIs. Please expect some downtime during the period of the maintenance window. We will provide an update once the maintenance window has been completed.
Sep 10, 10:21 UTC
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Planned Maintenance - 10th September 2025 - Extended
Completed - The scheduled maintenance has been completed.
Sep 10, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 11:15 UTC
Scheduled - Cirium Sky will be undergoing maintenance on Wednesday, 10th September 2025 from 09:00 to 12:00 UTC. Customers may experience data latency and downtime during the maintenance window for: Flightstats.com, Cirium Sky APIs, Cirium Sky Warehouse, Professional Data Services, and Proactive & Traveler Services. Thank you for your understanding. Please contact our Help Desk if you have any questions.
Sep 10, 11:14 UTC
Planned Maintenance - 10th September 2025
Completed - The scheduled maintenance has been completed.
Sep 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 09:00 UTC
Scheduled - Cirium Sky will be undergoing maintenance on Wednesday, 10th September 2025 from 09:00 to 11:00 UTC. Customers may experience data latency and downtime during the maintenance window for: Flightstats.com, Cirium Sky APIs, Cirium Sky Warehouse, Professional Data Services, and Proactive & Traveler Services. Thank you for your understanding. Please contact our Help Desk if you have any questions.
Aug 20, 20:37 UTC
Schedule Daily Extract Report download issue
Resolved - The issue has been resolved and the production fix released. Thank you for your patience.
Sep 10, 09:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 8, 13:23 UTC
Investigating - We’re currently experiencing degraded performance issues with the Daily Extract Report. Our engineers are investigating. A further update will follow. Please contact us if you have questions or require further assistance
Aug 19, 04:37 UTC
Sep 9, 2025
Planned Maintenance - Market Alerts - 9th September 2025
Completed - The scheduled maintenance has been completed.
Sep 9, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 04:30 UTC
Scheduled - Market Alerts will be undergoing maintenance on Tuesday, 9th September 2025 from 04:30 to 08:30 UTC. No downtime or performance degradation is expected. Please contact our Help Desk if you have any questions.
Sep 8, 13:17 UTC
Sep 8, 2025
Cirium Sky Schedule File issue
Resolved - This incident has been resolved.
Sep 8, 17:10 UTC
Investigating - We are experiencing an issue with a subsystem causing delays with updating a subset flight schedules and also with delivering some customer schedule files. The engineers are investigating. We will update you when we have more information. Thank you for your patience.
Sep 8, 07:53 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Unplanned Maintenance - My Cirium - 4th September 2025
Completed - The scheduled maintenance has been completed.
Sep 4, 09:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 08:00 UTC
Scheduled - There will be a maintenance window on Thursday 4th September, from 08:00 to 11:00 UTC. This will impact My Cirium (my.cirium.com). There is a small chance of some downtime during the period of the maintenance window. We will provide an update once the maintenance window has been completed.
Sep 3, 16:22 UTC
Sep 3, 2025
Planned Maintenance - 3rd September 2025
Completed - The scheduled maintenance has been completed.
Sep 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 09:00 UTC
Scheduled - Cirium Sky will be undergoing maintenance on Wednesday, 3rd September 2025 from 09:00 to 11:00 UTC. Customers may experience data latency and downtime during the maintenance window for: Flightstats.com, Cirium Sky APIs, Cirium Sky Warehouse, Professional Data Services, and Proactive & Traveler Services. Thank you for your understanding. Please contact our Help Desk if you have any questions.
Aug 20, 20:36 UTC
Scheduled Maintenance - My Cirium - 3rd September 2025
Completed - The scheduled maintenance has been completed.
Sep 3, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 08:00 UTC
Scheduled - There will be a scheduled maintenance window on Wednesday, 3rd September, from 08:00 to 10:00 UTC. This will impact My Cirium (my.cirium.com). Please expect some downtime during the period of the maintenance window. We will provide an update once the maintenance window has been completed.
Sep 2, 12:34 UTC
Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

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