All Systems Operational

About This Site

Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.

Diio Mi Operational
SRS Analyzer Operational
Dashboard Operational
Fleets Analyzer Operational
Values Analyzer Operational
Profiles Operational
Asset Watch Operational
Value Trends Operational
Ground Events Operational
Fleet Insights Operational
Pulse Operational
Market Alerts Operational
Schedule Snapshot Operational
Advanced Bookings Operational
Cirium Sky™ APIs Operational
Cirium Sky™ Warehouse Operational
Cirium Sky™ Stream Operational
Proactive & Traveler Services Operational
FlightStats.com Operational
Professional Data Services Operational
Cirium Workbooks Operational
My Cirium Operational
Cirium Journey™ OTP Awards AI Operational
Cirium Journey™ OTP Improvement AI Operational
Cirium Sky™ Schedule Files Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cirium PDS Fleets and Values Schedule Maintenance (09/08/2026) Aug 9, 2026 08:00-13:00 UTC

We will be performing scheduled maintenance of our PDS Fleets & Values Services on Sunday, 9th August 2026 from 08:00 to 13:00 UTC.

During this period, the system will undergo a series of routine maintenance tasks. Users of these services; including the PDS Fleets API Webservices, which surface Fleets or Values data may experience degraded performance or interruptions.

Additionally, scheduled file deliveries may be unavoidably delayed. Please contact our Help Desk with any questions.
Posted on Aug 05, 2026 - 11:15 UTC

Weekly Scheduled Maintenance - Flights Data Processing system Aug 12, 2026 09:00-11:00 UTC

We will be performing scheduled maintenance of our Flights Data Processing system on Wednesday, 12th August from 09:00 to 11:00 UTC. During this period, the system will undergo a series of routine maintenance tasks. Users of services that surface flights data may experience degraded performance or interruptions. Please contact our help desk with any questions.
Posted on Aug 04, 2026 - 16:23 UTC

Weekly Scheduled Maintenance - Flights Data Processing system Aug 19, 2026 09:00-11:00 UTC

We will be performing scheduled maintenance of our Flights Data Processing system on Wednesday, 19th August from 09:00 to 11:00 UTC. During this period, the system will undergo a series of routine maintenance tasks. Users of services that surface flights data may experience degraded performance or interruptions. Please contact our help desk with any questions.
Posted on Aug 04, 2026 - 16:23 UTC

Weekly Scheduled Maintenance - Flights Data Processing system Aug 26, 2026 09:00-11:00 UTC

We will be performing scheduled maintenance of our Flights Data Processing system on Wednesday, 26th August from 09:00 to 11:00 UTC. During this period, the system will undergo a series of routine maintenance tasks. Users of services that surface flights data may experience degraded performance or interruptions. Please contact our help desk with any questions.
Posted on Aug 04, 2026 - 16:24 UTC

Cirium Sky Warehouse Quarterly Maintenance Sep 2, 2026 08:00-11:00 UTC

We will be performing scheduled quarterly maintenance on the Sky Warehouse platform on 02 September 2026 at 08:00 UTC. During this period, customers may experience intermittent service interruptions, increased latency, or temporary unavailability when accessing Sky Warehouse services. Please contact our help desk with any questions.
Posted on Jul 29, 2026 - 10:44 UTC

Aug 7, 2026

No incidents reported today.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Scheduled Maintenance - My Cirium - 5th August 2026
Completed - The scheduled maintenance has been completed.
Aug 5, 11:01 UTC
Update - The maintenance window has been extended by an hour to 11:00 UTC.
Aug 5, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 08:00 UTC
Scheduled - There will be a scheduled maintenance window on Wednesday 5th August from 08:00 to 10:00 UTC. This will impact My Cirium (my.cirium.com). Please expect some downtime during the period of the maintenance window. We will provide an update once the maintenance window has been completed.
Aug 3, 10:21 UTC
Weekly Scheduled Maintenance - Flights Data Processing system
Completed - The scheduled maintenance has been completed.
Aug 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 09:00 UTC
Scheduled - We will be performing scheduled maintenance of our Flights Data Processing system on Wednesday, 5th August from 09:00 to 11:00 UTC. During this period, the system will undergo a series of routine maintenance tasks. Users of services that surface flights data may experience degraded performance or interruptions. Please contact our help desk with any questions.
Jul 14, 11:37 UTC

Aug 4, 2026

Degraded Performance Issues -SKY API Flight Track Error 503
Resolved - This incident has been resolved.
Aug 4, 07:25 UTC
Investigating - We’re currently experiencing degraded performance issues with Sky API. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Sky API users may be affected. Next update in 08:15 am UTC.
Aug 4, 06:08 UTC

Aug 3, 2026

Fleets Analyzer: Aircraft Summary Page Data Population Issue
Resolved - This incident has been resolved.
Aug 3, 06:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 05:20 UTC
Update - We are still continuing investigation of the issue in Fleets Analyzer. Our team is actively working on a resolution. If you have any questions or are experiencing this issue, please contact helpdesk@cirium.com.
Aug 3, 03:20 UTC
Update - We continue to investigate the issue affecting Aircraft Summary pages in Fleets Analyzer. Some users may still experience missing or incomplete aircraft information. Our team is actively working on a resolution. If you have any questions or are experiencing this issue, please contact helpdesk@cirium.com.
Aug 2, 19:02 UTC
Investigating - We are investigating reports of Aircraft Summary pages displaying incomplete or invalid aircraft information in Fleets Analyzer. Some users may experience missing data fields or aircraft details failing to load as expected. Our team is actively reviewing the issue. If you have any questions or are experiencing this issue, please contact helpdesk@cirium.com.
Aug 2, 15:02 UTC

Aug 2, 2026

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Scheduled Quarterly Maintenance - Cirium APIs (Sky and Flightstats), Cirium Sky Warehouse, Cirium Sky Stream
Completed - The scheduled maintenance has been completed.
Jul 29, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 08:00 UTC
Scheduled - We will be performing maintenance on our Flights Data Processing system on Wednesday, 29th July from 08:00 to 13:00 UTC. During this period, the service will undergo a series of maintenance tasks and upgrades. No extended downtime is expected, but some unavailability or reduced performance of services that surface flights, aeronautical, emissions and NOTAM data may be experienced during the maintenance window. Please contact our Help Desk if you have any questions.
Jul 1, 09:52 UTC
Weekly Scheduled Maintenance - Flights Data Processing system
Completed - The scheduled maintenance has been completed.
Jul 29, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 09:00 UTC
Scheduled - We will be performing scheduled maintenance of our Flights Data Processing system on Wednesday, 29th July from 09:00 to 11:00 UTC. During this period, the system will undergo a series of routine maintenance tasks. Users of services that surface flights data may experience degraded performance or interruptions. Please contact our help desk with any questions.
Jun 24, 08:53 UTC

Jul 28, 2026

Scheduled Maintenance - SFTP delivery system for Cirium Sky Schedule File
Completed - The scheduled maintenance has been completed.
Jul 28, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 02:30 UTC
Scheduled - We will be performing scheduled maintenance on the SFTP delivery system for Cirium Sky Schedule Files on July 28th, 2:30 AM - 3:30 AM UTC. During this period, users can expect the SFTP gateway server to undergo a full system patching and reboot. Please contact our help desk with any questions.
Jul 22, 07:06 UTC

Jul 27, 2026

Scheduled Maintenance – Heritage Products (FA/VA/DB)
Completed - The scheduled maintenance has been completed.
Jul 27, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 13:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 27, 08:30 UTC
Scheduled - Heritage Products (FA/VA/DB) will be undergoing scheduled maintenance during this time as part of the ongoing Wiz release. The maintenance window is scheduled from 13:30 UTC to 15:00 UTC. During this time, users may experience temporary service interruptions or limited availability across Fleets Analyzer (FA), Values Analyzer (VA), and Dashboard (DB). We apologize for any inconvenience and appreciate your patience as we continue to improve our services. Please contact our Help Desk if you have any questions.
Jul 27, 08:29 UTC
Scheduled Maintenance – Trips System
Completed - The scheduled maintenance has been completed.
Jul 27, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 03:30 UTC
Scheduled - The Trips System will undergo a planned database upgrade on 27 July 2026 from 03:30–04:30 UTC. While the upgrade is expected to be completed in under five minutes, a one-hour maintenance window has been scheduled to accommodate any unforeseen issues. During this period, the service may experience temporary unavailability. No extended downtime is anticipated.
Jul 24, 08:14 UTC

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

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