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About This Site

This page displays the status of critical Cirium systems. Confirmed incidents will be published here. For API information visit our Developer Center. For immediate assistance please contact Cirium Help Desk. Subscribe to updates using RSS or Atom.

Scheduled Maintenance
Planned Maintenance - Saturday 28th November

Due to essential server upgrades, Cirium Fleets Analyzer, Dashboard, and Values Analyzer will be unavailable on Saturday, 28th November between the hours of 8am - 5pm (GMT). We apologise for any inconvenience this may cause. Please contact our Help Desk with any questions.

Past Incidents

Sunday 15th November 2020

Notification of Essential maintenance - Cirium Dashboard, Cirium Fleets Analyzer and Cirium Values Analyzer - between 09:00 (GMT) Sunday 15 November and 09:00 Monday 16th November., scheduled 1 week ago

Due to essential maintenance, some aspects of Cirium Dashboard, Cirium Fleets Analyzer and Cirium Values Analyzer may be unavailable between 09:00 (GMT) on Sunday 15 November and 09:00 on Monday the 16th. Although we expect the majority of the products’ features to be functional during this maintenance period, some – such as password reset, setting email alerts, and running valuations – will not be available. We apologise for any inconvenience caused. If you do experience any issues, or have any questions, you can raise this through https://helpdesk.cirium.com/hc/en-us

Tuesday 10th November 2020

Dashboard Cirium Dashboard news email alerts, delay in articles being delivered

There is currently an issue being experienced with the service which generates the Cirium dashboard email alerts. This is causing a time delay, and alerts are being delivered later than expected, to users who are signed up to receive them. This is being investigated as high priority for resolution. We apologise for any inconvenience this may cause in the meantime, and will provide a status update when the issue has been resolved. If you have any questions or require assistance please submit a request via https://helpdesk.cirium.com

Monday 9th November 2020

No incidents reported

Sunday 8th November 2020

No incidents reported

Saturday 7th November 2020

Flightstats Analytics Tableau Analytics Planned Maintenance

Tableau will be performing scheduled maintenance on Saturday, November 7th from 02:00 UTC until 08:00 UTC. During this time, customers will not be able to log in to Tableau Analytics. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window. Thank you for your patience and understanding. If you have any questions or concerns, please contact our help desk.

Friday 6th November 2020

No incidents reported

Thursday 5th November 2020

No incidents reported

Wednesday 4th November 2020

No incidents reported