All Systems Operational

About This Site

Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.

Diio Mi Operational
SRS Analyzer Operational
Dashboard Operational
Fleets Analyzer Operational
Values Analyzer Operational
Profiles Operational
Asset Watch Operational
Value Trends Operational
Ground Events Operational
Fleet Insights Operational
Pulse Operational
Market Alerts Operational
Schedule Snapshot Operational
Advanced Bookings Operational
Cirium Sky™ APIs Operational
Cirium Sky™ Warehouse Operational
Cirium Sky™ Stream Operational
Proactive & Traveler Services Operational
FlightStats.com Operational
Professional Data Services Operational
Insight Workbooks Operational
My Cirium Operational
Cirium Journey™ OTP Awards AI Operational
Cirium Journey™ OTP Improvement AI Operational
Cirium Sky™ Schedule Files Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance - 29th October 2025 Oct 29, 2025 13:00-17:00 UTC

Cirium Sky will be performing planned infrastructure maintenance on Wednesday, 29th October 2025 from 13:00 to 17:00 UTC. Upstream providers may experience intermittent errors and latency. Downstream customers may experience data latency during the maintenance window for: Flightstats.com, Cirium Sky APIs, Cirium Sky Warehouse, Cirium Sky Stream, Professional Data Services, and Proactive & Traveler Services. Thank you for your understanding. Please contact our Help Desk if you have any questions.
Posted on Oct 03, 2025 - 20:17 UTC

Scheduled Maintenance - SFTP delivery system for Cirium Sky Schedule File Nov 19, 2025 15:18 - Nov 20, 2025 03:18 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 16, 2025 - 15:26 UTC
Scheduled - We will be performing planned maintenance to upgrade the SFTP delivery system for Cirium Sky Schedule Files on Wednesday, 19th November, 2025.

Action Required: Early validation is required to ensure a smooth transition with no disruption to service. We would like your help verifying you can connect to our staging server. This is a one-time test activity which is important to ensure you can connect. Since you use an SSH RSA public key to connect to production, we will need you to provide us a new SSH RSA public key for this one-time activity on our staging server. Once Cirium has configured the public key on our staging server, you will use this public key to log in to test. Following the test, you will not need to make any changes to your production environment.

Please use this test endpoint to verify you can connect no later than 24th October, 2025:

Test endpoint: staging-ftp.us.cirium.com
Username: condorairlines-staging
If you need us to resend the password, please let us know.


Please email helpdesk@cirium.com immediately following your test to confirm successful access or to let us know if you encounter any issues.

Thank you for your understanding. Please contact our helpdesk@cirium.com if you have any questions.

Oct 16, 2025 - 15:25 UTC
Oct 16, 2025

No incidents reported today.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
Completed - The scheduled maintenance has been completed.
Oct 8, 12:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:00 UTC
Scheduled - Cirium Sky will be undergoing maintenance on Wednesday, 8th October 2025 from 09:00 to 13:00 UTC. Customers may experience data latency and intermittent errors during the maintenance window for: Flightstats.com, Cirium Sky APIs, Cirium Sky Warehouse, Cirium Sky Stream, Professional Data Services, and Proactive & Traveler Services. Thank you for your understanding. Please contact our Help Desk if you have any questions.
Sep 18, 15:12 UTC
Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.