Cirium Sky will be performing planned infrastructure maintenance on Wednesday, 29th October 2025 from 13:00 to 17:00 UTC. Upstream providers may experience intermittent errors and latency. Downstream customers may experience data latency during the maintenance window for: Flightstats.com, Cirium Sky APIs, Cirium Sky Warehouse, Cirium Sky Stream, Professional Data Services, and Proactive & Traveler Services. Thank you for your understanding. Please contact our Help Desk if you have any questions.
Posted on
Oct 03, 2025 - 20:17 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Oct 16, 2025 - 15:26 UTC
Scheduled -
We will be performing planned maintenance to upgrade the SFTP delivery system for Cirium Sky Schedule Files on Wednesday, 19th November, 2025.
Action Required: Early validation is required to ensure a smooth transition with no disruption to service. We would like your help verifying you can connect to our staging server. This is a one-time test activity which is important to ensure you can connect. Since you use an SSH RSA public key to connect to production, we will need you to provide us a new SSH RSA public key for this one-time activity on our staging server. Once Cirium has configured the public key on our staging server, you will use this public key to log in to test. Following the test, you will not need to make any changes to your production environment.
Please use this test endpoint to verify you can connect no later than 24th October, 2025:
Test endpoint: staging-ftp.us.cirium.com
Username: condorairlines-staging
If you need us to resend the password, please let us know.
Please email helpdesk@cirium.com immediately following your test to confirm successful access or to let us know if you encounter any issues.
Thank you for your understanding. Please contact our helpdesk@cirium.com if you have any questions.
Oct 16, 2025 - 15:25 UTC