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About This Site

This page displays the status of critical Cirium systems. Confirmed incidents will be published here. For API information visit our Developer Center. For immediate assistance please contact Cirium Help Desk. Subscribe to updates using RSS or Atom.

Past Incidents

Sunday 28th March 2021

Cirium UK Services: Fleets Analyzer, Values Analyzer, Dashboard, Pro Data Services - essential planned maintenance on Sunday 28th March 2021, scheduled 2 weeks ago

Cirium UK Services: Fleets Analyzer, Values Analyzer, Dashboard, Pro Data Services. There will be essential planned maintenance carried out on Sunday 28th March 2021, between 2am BST- 1.00pm BST. Although we do not expect any downtime, there might be a small effect on performance during these hours. There is also the possibility of impact to the Pro Data Services API Platform, any API clients that try to pull data during this time frame will have failed requests and unable to obtain their data. There may also be some non delivery issues of data due to be carried out on that day, which will be addressed as priority by the Pro Data Services UK team on Monday 29th March 2021. We apologise for any inconvenience this may cause. If you do experience any issues you can raise this through https://helpdesk.cirium.com/hc/en-us

Saturday 27th March 2021

No incidents reported

Friday 26th March 2021

No incidents reported

Thursday 25th March 2021

No incidents reported

Wednesday 24th March 2021

Flex APIs Alerts API - Alerts Delayed

On Wednesday, March 24, 2021 at approx. 10:30 UTC, we encountered an issue with Alerts API alert rule delivery. During this time customers with alert rules registered in the Alerts API may have experienced a 30 minute delay in alerts sent. We're continuing to investigate the root cause but this issue has been since resolved. Our apologies for the inconvenience. Please contact our Help Desk with any questions.

Tuesday 23rd March 2021

No incidents reported

Monday 22nd March 2021

No incidents reported

Sunday 21st March 2021

No incidents reported

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