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Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.

Diio Mi Operational
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Cirium Sky™ Stream Operational
Proactive & Traveler Services Operational
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Cirium Journey™ OTP Improvement AI Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance - Cirium Laminar APIs and NOTAM Streams – 20th January 2026 Jan 20, 2026 02:30-05:30 UTC

Cirium APIs (Laminar Data Hub), Cirium SKY Laminar APIs and the Cirium Sky Stream NOTAMS feed will be undergoing maintenance, on Tuesday, 20th January 2026 from 02:30 UTC to 05:30 UTC as part of a planned maintenance window.

During this period, the platform will undergo maintenance tasks.

Temporary unavailability or reduced performance may be experienced during the period of the maintenance window.

Please note that the maintenance window might be extended if necessary, and any extensions will be promptly notified.

Thanks
Posted on Dec 24, 2025 - 09:13 UTC
Dec 24, 2025
The Journey production application is currently unavailable due to an internal error on the Azure OpenAI server.
Resolved - This incident has been resolved.
Dec 24, 13:03 UTC
Investigating - We would like to inform that currently Journey production application is down due to Azure Open AI server internal error. We will update once the service is up and running in production. If you have any questions or need assistance, please reach out to our support team.
Dec 24, 12:18 UTC
Dec 23, 2025

No incidents reported.

Dec 22, 2025
Scheduled Quarterly Maintenance - Cirium Sky API Platform - 20th January 2026
Completed - The scheduled maintenance has been completed.
Dec 22, 18:52 UTC
Scheduled - We will be performing maintenance to the new Cirium Sky API platform on Tuesday 20th January, from 09:00 to 13:00 UTC. During this period, the service will undergo a series of routine maintenance tasks and upgrades. No extended downtime is expected, but some unavailability or reduced performance of Cirium Sky APIs may be experienced. This maintenance does not affect the Flightstats (Flex) API service. Please contact our Help Desk if you have any questions.
Dec 17, 12:52 UTC
Scheduled Maintenance - Journey application
Completed - The scheduled maintenance has been completed.
Dec 22, 16:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 22, 15:40 UTC
Scheduled - We will be performing scheduled maintenance on Journey application on Dec. 22 at 3:30 pm UTC till 4:30 pm UTC. During this period, the platform will undergo a series of routine maintenance tasks. Users can expect Journey application will be unavailable during this time. Please contact our help desk with any questions..
Dec 22, 15:35 UTC
Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Scheduled Maintenance - Trips Data Services - 19th December 2025
Completed - The scheduled maintenance has been completed.
Dec 19, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 07:30 UTC
Scheduled - We will be performing maintenance to our Trip Data Services on Friday 19th December from 07:30 to 10:30 UTC. During this period, the platform will undergo a series of maintenance tasks and upgrades. No extended downtime is expected, but some unavailability or reduced performance may be experienced during the maintenance window. Please contact our Help Desk if you have any questions.
Dec 18, 10:01 UTC
Dec 18, 2025

No incidents reported.

Dec 17, 2025
Scheduled Maintenance - Trips Data Services - 17th December 2025
Completed - The scheduled maintenance has been completed.
Dec 17, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 05:30 UTC
Scheduled - We will be performing maintenance to our Trip Data Services on Wednesday, 17th October, from 05:30 to 08:30 UTC. During this period, the platform will undergo a series of maintenance tasks and upgrades. No extended downtime is expected, but some unavailability or reduced performance may be experienced during the maintenance window. Please contact our Help Desk if you have any questions.
Dec 16, 10:47 UTC
Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
EXTENSION : Scheduled Maintenance - Trips Data Services - 11th December 2025
Completed - The scheduled maintenance has been completed and the Trips Import service is fully operational.
Dec 11, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 10:23 UTC
Scheduled - The earlier Trips Data Services scheduled maintenance has been extended to allow for the completion of the deployment. This will impact the Trips Import service only, which will be unavailable until approximately 13:30 UTC. We will provide an update on completion. Thank you for your continued patience and understanding.
Dec 11, 10:22 UTC
Scheduled Maintenance - Trips Data Services - 11th December 2025
Completed - The scheduled maintenance has been completed.
Dec 11, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 03:30 UTC
Scheduled - We will be performing maintenance to our Trip Data Services on Thursday, 11th December, from 03:30 to 07:30 UTC. During this period, the platform will undergo a series of routine and high priority maintenance tasks and upgrades. A PERIOD OF DOWNTIME OF UP TO 2 HOURS IS EXPECTED impacting alert monitoring and all associated services. Please contact our Help Desk if you have any questions.
Dec 4, 12:27 UTC
Dec 10, 2025
Planned Quarterly Maintenance - Cirium Sky Stream - 2025-12-10
Completed - The scheduled maintenance has been completed.
Dec 10, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 09:00 UTC
Scheduled - Cirium Sky Stream will be undergoing maintenance, on 2025-12-10 from 9:00 to 12:00 UTC as part of a planned quarterly maintenance window.

During this period, the platform will undergo a series of routine maintenance tasks.

No extended downtime is expected, but some unavailability or reduced performance may be experienced during the period of the maintenance window.

Please feel free to contact us if you have any concerns or questions.
Nov 19, 16:49 UTC
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