All Systems Operational

About This Site

Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.

Diio Mi Operational
SRS Analyzer Operational
Dashboard Operational
Fleets Analyzer Operational
Values Analyzer Operational
Profiles Operational
Asset Watch Operational
Value Trends Operational
Ground Events Operational
Fleet Insights Operational
Pulse Operational
Market Alerts Operational
Schedule Snapshot Operational
Advanced Bookings Operational
Cirium Sky™ APIs Operational
Cirium Sky™ Warehouse Operational
Cirium Sky™ Stream Operational
Proactive & Traveler Services Operational
FlightStats.com Operational
Professional Data Services Operational
Cirium Workbooks Operational
My Cirium Operational
Cirium Journey™ OTP Awards AI Operational
Cirium Journey™ OTP Improvement AI Operational
Cirium Sky™ Schedule Files Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - Trips Data Services - 24th June 2026 Jun 24, 2026 04:30-08:30 UTC

We will be performing maintenance to our Trip Data Services on Wednesday, 24th June from 04:30 to 08:30 UTC. During this period, the platform will undergo a series of maintenance tasks and upgrades. No extended downtime is expected, but some unavailability or reduced performance may be experienced during the maintenance window. Please contact our Help Desk if you have any questions.
Posted on Jun 23, 2026 - 09:16 UTC

Weekly Scheduled Maintenance - Flights Data Processing system Jun 24, 2026 09:00-11:00 UTC

We will be performing scheduled maintenance of our Flights Data Processing system on Wednesday, 24th June from 09:00 to 11:00 UTC. During this period, the system will undergo a series of routine maintenance tasks. Users of services that surface flights data may experience degraded performance or interruptions. Please contact our help desk with any questions.
Posted on May 28, 2026 - 10:23 UTC
Jun 23, 2026

No incidents reported today.

Jun 22, 2026
Ongoing Incident - Cirium PDS SFTP file deliveries – 22nd July 2026
Resolved - This incident has been resolved.
Jun 22, 16:37 UTC
Monitoring - Cirium’s SFTP service has now been restored, and we are in the process of uploading files to the relevant customer sub-folders located in this service: (eft.lexisnexisrisk.com). Once all deliveries have been completed we will provide a final update and resolution here.

Once again, we apologise for the inconvenience caused.
Jun 22, 12:21 UTC
Investigating - Cirium’s SFTP service is experiencing a degradation in service. Any customer attempting to connect and download their files using this service (eft.lexisnexisrisk.com) will currently be unable to do so. We are actively working on restoring the service and will provide regular updates and also advise when this incident is resolved.

Please accept our apologies for the inconvenience caused.
Jun 22, 10:13 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
Weekly Scheduled Maintenance - Flights Data Processing system
Completed - The scheduled maintenance has been completed.
Jun 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 09:00 UTC
Scheduled - We will be performing scheduled maintenance of our Flights Data Processing system on Wednesday, 17th June from 09:00 to 11:00 UTC. During this period, the system will undergo a series of routine maintenance tasks. Users of services that surface flights data may experience degraded performance or interruptions. Please contact our help desk with any questions.
May 28, 10:22 UTC
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Weekly Scheduled Maintenance - Flights Data Processing system
Completed - The scheduled maintenance has been completed.
Jun 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:00 UTC
Scheduled - We will be performing scheduled maintenance of our Flights Data Processing system on Wednesday, 10th June from 09:00 to 11:00 UTC. During this period, the system will undergo a series of routine maintenance tasks. Users of services that surface flights data may experience degraded performance or interruptions. Please contact our help desk with any questions.
May 28, 10:21 UTC
Jun 9, 2026
Diio MI and SRS Analyser outage
Resolved - Our engineers have identified the root cause of the issue. A fix has been applied and full access has been restored. The issue is now resolved.
Jun 9, 13:49 UTC
Investigating - We are experiencing a service outage affecting Diio Mi and SRS Analyser. Users are observing a 500 Error. Our engineers are investigating and we will post an update no later than 1600 UTC.

Please accept our apologies for any inconvenience caused by the outage and contact our Helpdesk with any questions.
Jun 9, 12:21 UTC
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