Investigating - We are continuing to actively investigate intermittent performance issues with the Flex API services which started to occur on 2024-04-14. Please be assured that every effort is being made to resolve this matter. We appreciate your patience during this time.
Apr 23, 2024 - 21:45 UTC

About This Site

Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.

Diio Mi Operational
SRS Analyzer Operational
Dashboard Operational
Fleets Analyzer Operational
Values Analyzer Operational
Profiles Operational
Risk Analytics Operational
Value Trends Operational
Ground Events Operational
Market Alerts Operational
Schedule Snapshot Operational
Advanced Bookings Operational
Cirium Sky™ APIs Degraded Performance
Cirium Sky™ Warehouse Operational
Cirium Sky™ Stream Operational
Proactive & Traveler Services Operational
FlightStats.com Operational
Professional Data Services Operational
Insight Workbooks Operational
My Cirium Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Apr 26, 2024 - 15:39 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 26, 2024 - 15:38 UTC
Scheduled - We will be performing scheduled maintenance on a data subsystem of the Flex APIs during our weekly maintenance window on 2024-05-08 from 17:00-19:00 UTC. During this period, the Flex APIs will be available but a subset of the data may be intermittently stale. Please contact our help desk with any questions.
Apr 26, 2024 - 15:16 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 26, 2024 - 15:38 UTC
Scheduled - We will be performing scheduled maintenance on a data subsystem of the Flex APIs during our weekly maintenance window on 2024-05-15 from 17:00-19:00 UTC. During this period, the Flex APIs will be available but a subset of the data may be intermittently stale. Please contact our help desk with any questions.
Apr 26, 2024 - 15:17 UTC
We will be performing scheduled maintenance on a data subsystem of the Flex APIs during our weekly maintenance window on 2024-05-22 from 17:00-19:00 UTC. During this period, the Flex APIs will be available but a subset of the data may be intermittently stale. Please contact our help desk with any questions.
Posted on Apr 26, 2024 - 15:18 UTC
Cirium Sky APIs (Laminar Data Hub) will be undergoing maintenance, on Wednesday, 29th May 2024 from 08:00 UTC to 11:00 UTC as part of a planned quarterly maintenance window.
During this period, the platform will undergo a series of routine maintenance tasks.
No extended downtime is expected, but some unavailability or reduced performance may be experienced during the period of the maintenance window.

Posted on Apr 29, 2024 - 13:26 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 26, 2024 - 15:37 UTC
Scheduled - We will be performing scheduled maintenance on a data subsystem of the Flex APIs during our weekly maintenance window on 2024-05-29 from 17:00-19:00 UTC. During this period, the Flex APIs will be available but a subset of the data may be intermittently stale. Please contact our help desk with any questions.
Apr 26, 2024 - 15:20 UTC
Past Incidents
May 1, 2024
Completed - The scheduled maintenance has been completed.
May 1, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 07:00 UTC
Scheduled - Cirium Ascend products (Dashboard / Profiles / Fleets Analyzer / Values Analyzer) will be undergoing maintenance on Wednesday 1st May 2024 from 07:00 UTC to 11:00 UTC. During this period we will be performing a series of routine maintenance tasks. No downtime is expected, however some unavailability or reduced performance may be experienced during the period of the maintenance window.
Apr 30, 14:02 UTC
Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024
Apr 22, 2024
Resolved - This incident has been resolved.
Apr 22, 16:53 UTC
Identified - We experienced a few recent incidents of degraded performance with Flex APIs from approx. 17:45 to 19:00 UTC-7 on 2024-04-18
and around 5:50-6:00 UTC-7 on 2024-04-19. We're actively investigating these incidents and treating this with highest priority today. Thank you for your understanding in the meantime and we apologize for the inconvenience.

Apr 19, 19:32 UTC
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Apr 18, 2024
Resolved - This incident has been resolved.
Apr 18, 08:49 UTC
Investigating - We are investigating login issues with Fleets Analyzer, Values Analyzer and Dashboard and will provide an update as soon as possible.
Apr 18, 08:23 UTC
Apr 17, 2024

No incidents reported.