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About This Site

This page displays the status of critical Cirium systems. Confirmed incidents will be published here. For API information visit our Developer Center. For immediate assistance please contact Cirium Help Desk. Subscribe to updates using RSS or Atom.

Scheduled Maintenance
Cirium UK Services: Fleets Analyzer, Values Analyzer, Dashboard, Pro Data Services - essential planned maintenance on Sunday 30th January 2022

Cirium UK Services: Fleets Analyzer, Values Analyzer, Dashboard, Pro Data Services. There will be essential planned maintenance carried out on Sunday 30th January 2022, between 2am GMT - 1.00pm GMT. Although we do not expect any downtime, there might be a small effect on performance during these hours. There is also the possibility of impact to the Pro Data Services API Platform, any API clients that try to pull data during this time frame will have failed requests and unable to obtain their data. There may also be some non delivery issues of data due to be carried out on that day, which will be addressed as priority by the Pro Data Services UK team on Monday 31st January. We apologise for any inconvenience this may cause. If you do experience any issues you can raise this through https://helpdesk.cirium.com/hc/en-us

Past Incidents

Sunday 9th January 2022

No incidents reported

Saturday 8th January 2022

No incidents reported

Friday 7th January 2022

No incidents reported

Thursday 6th January 2022

No incidents reported

Wednesday 5th January 2022

No incidents reported

Tuesday 4th January 2022

Market Alerts Market Alerts Report Generation (FIXED)

The Market Alerts report generation issue has been resolved and we are currently processing today's reports for January 4, 2022. We will then start processing reports for previous days from December 21, 2021 and going forward. We greatly appreciate your patience with us on this and and we do apologize for the inconvenience. Please contact our Help Desk if you have any questions or concerns.

Market Alerts Market Alerts Not Generating Reports

Issue Summary: Market Alerts application not generating daily reports. Priority: High. Customer impact: Market Alerts customers will not be able to see daily changes to the schedule through the Market Alerts product. Action and Status: Engineering investigation to begin Tuesday 4 January.

Values Analyzer Values Analyzer returning empty Current & Future Values for Base, Market & Soft Market. (Fixed)

The issue with empty valuation for Values Analyzer has now been resolved. Our apologies for the inconvenience. Please contact our Help Desk if you have any questions or concerns.

Monday 3rd January 2022

No incidents reported

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