Past Incidents

Cirium UK Services: Fleets Analyzer, Values Analyzer, Dashboard, Pro Data Services. There will be essential planned maintenance carried out on Sunday 29th March 2020, between 2am BST - 1.00pm BST. Although we do not expect any downtime, there might be a small effect on performance during these hours. There is also the possibility of impact to the Pro Data Services API Platform, any API clients that try to pull data during this time frame will have failed requests and unable to obtain their data. There may also be some non delivery issues of data due to be carried out on that day, which will be addressed as priority by the Pro Data Services UK team on Monday 30th March. We apologise for any inconvenience this may cause. If you do experience any issues you can raise this through https://helpdesk.cirium.com/hc/en-us

There will be essential maintenance of the RBI FTP service on Saturday 28th March from 07:00 am (GMT) for 2 hours. During this time, there could be a potential impact to the Cirium UK "Pro Data Services". This may affect customers who are signed up to receive scheduled deliveries of data due to be carried out on that day. If there are any non-delivery issues, these will be addressed as priority by the Cirium PDS UK team on Monday 30th March. We apologise for any inconvenience this may cause during that time. If you have any questions or need to report an issue, please raise a helpdesk ticket to Cirium PDS:UK via https://helpdesk.cirium.com/hc/en-us/requests/

Visitors to our Developer Center page may have experienced issues with loading the interactive documentation yesterday on 2020-03-25. This is now fixed.