All Systems Operational

About This Site

Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.

Diio Mi Operational
SRS Analyzer Operational
Dashboard Operational
Fleets Analyzer Operational
Values Analyzer Operational
Profiles Operational
Risk Analytics Operational
Value Trends Operational
Ground Events Operational
Market Alerts Operational
Schedule Snapshot Operational
Advanced Bookings Operational
Cirium Sky™ APIs Operational
Cirium Sky™ Warehouse Operational
Cirium Sky™ Stream Operational
Proactive & Traveler Services Operational
FlightStats.com Operational
Professional Data Services Operational
Insight Workbooks Operational
My Cirium Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cirium Sky Stream will be undergoing essential maintenance, on Wednesday, 9th October 2024 from 08:00 UTC to 11:00 UTC. During this period, the platform will undergo a series of routine maintenance tasks.
No extended downtime is expected, but some unavailability or reduced performance may be experienced during the period of the maintenance window.

Please feel free to contact us if you have any concerns or questions.

Posted on Oct 03, 2024 - 14:29 UTC
We will be performing scheduled maintenance on our support ticket system on 25th October, 2024 from 08:00-16:00 UTC. The maintenance will include minor changes to our FAQ landing page and our support ticket email templates. Please check your spam folder if you do not receive an expected support ticket reply. Please contact our help desk with any questions.
Posted on Oct 08, 2024 - 15:10 UTC
Past Incidents
Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024
Completed - The scheduled maintenance has been completed.
Oct 6, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 08:00 UTC
Scheduled - On Sunday 6th October we will be performing maintenance on one of our access and entitlement systems. During this time users will be able to access the dependant products, however new user registration and marketing consent updates will be unavailable.
Sep 11, 16:30 UTC
Oct 5, 2024

No incidents reported.

Oct 4, 2024
Resolved - This incident has been resolved.
Oct 4, 12:29 UTC
Investigating - We are currently investigating an outage with our FlightStats Flight Status API SOAP endpoint. Our team is actively working on identifying the root cause. Please contact our Help Desk with any questions.
Oct 4, 00:50 UTC
Oct 3, 2024
Completed - The scheduled maintenance has been completed.
Oct 3, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 13:00 UTC
Scheduled - We will be performing scheduled maintenance on our Flex APIs from 13:00-16:00 UTC on 2024-10-03. During this period, the Flex APIs will be available, however some performance degradation may be experienced.
Sep 26, 15:29 UTC
Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024
Resolved - We are pleased to inform you that the issue has been resolved and the article can now be loaded correctly.
Sep 30, 03:44 UTC
Investigating - We are currently investigating an issue with the dashboard that is affecting the loading of articles.
Sep 30, 00:18 UTC
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
Resolved - This incident has been resolved. If you are encountering any further issues, please contact our Help Desk.
Sep 27, 16:58 UTC
Investigating - We're currently experiencing an intermittent issue with sending duplicate trip alerts to Travel service customers. Resolving this issue is our top priority and we will provide another update in due course. Should you have any questions, please contact our Help Desk.
Sep 27, 00:08 UTC
Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.