All systems are operational

About This Site

This page displays the status of critical Cirium systems. Confirmed incidents will be published here. For API information visit our Developer Center. For immediate assistance please contact Cirium Help Desk. Subscribe to updates using RSS or Atom.

Past Incidents

18th April 2019

No incidents reported

17th April 2019

Trips APIs Fixed: Waiver Alerts Issue

We applied a fix to the waiver alert system and blocked waiver alerts have been resent. Sorry for the inconvenience.

Trips APIs Waiver Alerts Issue

We identified a bug in the system that is preventing waiver alerts from being triggered. This affects Trips Data customers who are subscribed to receive Waiver alerts. We're currently evaluating a candidate fix and estimate it to be released today. We will provide another update by 5:00 PM PDT.

Jet Airways (India) temporarily suspends all flight operations

Jet Airways (India) has temporarily suspended all domestic and international flight operations until further notice. Effective immediately, all 9W flight schedules have been cancelled in our system. We will continue to monitor this. Please see https://www.jetairways.com/information/important-update.html for more information.

16th April 2019

Access & Entitlement live issue on the UK Cirium Products - This is now resolved

There is currently a live issue on the UK Cirium products which is affecting the access & entitlement. This means that when you try and login to one of the premium websites it will return an error and will not enable the user to login. This is being investigated as the highest priority. We will provide a status update as soon as this is resolved. We greatly apologise for any inconvenience this may cause.

15th April 2019

No incidents reported

14th April 2019

No incidents reported

13th April 2019

No incidents reported

12th April 2019

No incidents reported