All Systems Operational

About This Site

Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.

Diio Mi Operational
SRS Analyzer Operational
Dashboard Operational
Fleets Analyzer Operational
Values Analyzer Operational
Profiles
Operational
Risk Analytics Operational
Value Trends Operational
Market Alerts Operational
Schedule Snapshot Operational
Advanced Bookings Operational
Cirium Sky™ APIs Operational
Cirium Sky™ Warehouse Operational
Cirium Sky™ Stream Operational
Proactive & Traveler Services Operational
FlightStats.com Operational
Professional Data Services Operational
Insight Workbooks Operational
My Cirium Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance on my.cirium.com Sep 27, 2023 17:00-18:00 UTC
We will be performing scheduled maintenance for my.cirium.com on Wednesday, September 27, 2023, from 17:00 to 18:00 UTC (10 AM – 11 AM PST). We anticipate this work will take an hour to complete. The platform will undergo a series of routine maintenance tasks and users can expect degraded performance during this period. Please contact our Help Desk with any questions.
Posted on Sep 20, 2023 - 16:33 UTC
Scheduled Maintenance on Flex APIs Sep 27, 2023 17:00-18:00 UTC
We will be performing scheduled maintenance on the Developer Center Flex APIs on 2023-09-27 for 1 hour from 17:00 UTC to 18:00 UTC. During this time period, the platform will undergo a series of routine maintenance tasks and users can expect minimal downtime. Thank you for your understanding. Please contact our help desk with any questions.
Posted on Sep 18, 2023 - 21:00 UTC
Past Incidents
Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - This incident is now resolved as of 12:42 PM Pacific Time. Should you encounter any further issues with Tableau access, please do not hesitate to reach out to our Help Desk.
Sep 20, 21:54 UTC
Identified - We’re currently experiencing degraded performance issues with Tableau Services impacting our Insight Workbooks. Tableau is currently working to restore normal performance levels. We apologize for any inconvenience.
Sep 20, 16:20 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 17:00 UTC
Scheduled - We will be performing scheduled maintenance for Flightstats.com on Wednesday, September 20, 2023 from 17:00 to 18:00 UTC. We anticipate this work will take an hour to complete. The platform will undergo a series of routine maintenance tasks and users can expect degraded performance during this period. Please contact our Help Desk with any questions.
Sep 12, 20:21 UTC
Sep 19, 2023
Resolved - The date in the Recent Data section has been updated.
Sep 19, 21:49 UTC
Investigating - Our data is now updated. However, the recent date showing under Recent Data Update section is still not yet updated. Our engineers are still investigating this and we will update you soon.
Sep 18, 00:45 UTC
Sep 18, 2023
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023
Completed - The scheduled maintenance has been completed.
Sep 13, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 17:00 UTC
Scheduled - We will be performing scheduled maintenance for Flightstats.com on Wednesday, September 13, 2023 from 17:00 to 18:00 UTC. We anticipate this work will take an hour to complete. The platform will undergo a series of routine maintenance tasks and users can expect degraded performance during this period. Please contact our Help Desk with any questions.
Sep 7, 20:12 UTC
Completed - The scheduled maintenance has been completed.
Sep 13, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 17:00 UTC
Scheduled - We will be performing scheduled maintenance on the Developer Center Flex APIs on 2023-09-13 for 30 minutes from 17:00 UTC to 17:30 UTC. During this short period, the platform will undergo a series of routine maintenance tasks and users can expect minimal downtime. Please contact our help desk with any questions.
Sep 12, 18:32 UTC