All systems are operational

About This Site

This page displays the status of critical Cirium systems. Confirmed incidents will be published here. For API information visit our Developer Center. For immediate assistance please contact Cirium Help Desk. Subscribe to updates using RSS or Atom.

Scheduled Maintenance
Planned Maintenance - Saturday 28th November

Due to essential server upgrades, Cirium Fleets Analyzer, Dashboard, and Values Analyzer will be unavailable on Saturday, 28th November between the hours of 8am - 5pm (GMT). We apologise for any inconvenience this may cause. Please contact our Help Desk with any questions.

Past Incidents

Wednesday 25th November 2020

No incidents reported

Tuesday 24th November 2020

No incidents reported

Monday 23rd November 2020

Data Provider Interface The earlier issue reported, with the issue on the FTP Service which hosts PDS client files, has been resolved

The earlier issue reported, with the issue on the FTP Service which hosts PDS client files, has been resolved by the Cirium UK Professional Data services team. The delivery of PDS client files are now working as expected. We apologise for any inconvenience this caused If you have any specific issues, then do please contact the Cirium Helpdesk, for the attention of the UK PDS team: https://helpdesk.cirium.com/hc/en-us/requests/new

Data Provider Interface Cirium UK Professional Data Services - current delay in the delivery of PDS client files

There is currently an issue with the FTP Service which hosts client files provided by PDS. This has caused a number of failures with providing the delivery of updated files today Mon 23rd Nov 2020. The Cirium UK Professional Data services team are in progress with the resolution, but there will be a delay in the delivery of PDS client files, whilst the fix is in progress. We apologise for any inconvenience this is causing. If you have any specific issues, then do please contact the Cirium Helpdesk, for the attention of the UK PDS team: https://helpdesk.cirium.com/hc/en-us/requests/new

Sunday 22nd November 2020

No incidents reported

Saturday 21st November 2020

No incidents reported

Friday 20th November 2020

No incidents reported

Thursday 19th November 2020

No incidents reported