Cirium Status

All Systems Operational

About This Site

Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.

Diio Operational

SRS Analyzer Operational

Dashboard Operational

Fleets Analyzer Operational

Values Analyzer Operational

Proactive Services Operational

Market Alerts Operational

Profiles Operational

My Cirium Operational

Insight Workbooks Operational

FlightStats.com Operational

Pathfinder-Web.com Operational

Cirium APIs Operational

Cirium Sky Data Warehouse Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Tableau Cloud Maintenance Oct 15, 2022 15:00-21:00 UTC

Tableau will be performing scheduled maintenance on our Tableau Online environment on Oct 15 at 15:00 UTC. During this time, Insight Workbooks customers will not be able to log in to the Tableau site. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window completes. Tableau anticipates this work will take 6-8 hours to complete. Please contact our Help Desk with any questions.
Posted on Sep 30, 2022 - 18:26 UTC

Past Incidents

Oct 5, 2022

Cirium PDS UK services: Technical issue affecting client deliveries and API platform

Resolved - The PDS file deliveries have successfully completed, and the API service is fully restored. This issue is now resolved. We apologise for any inconvenience caused by this issue. Please contact our helpdesk if you have any questions.
Oct 5, 14:14 UTC

Identified - The technical issue has been identified and the fix is in progress. We will provide another status update when the service is fully restored. Estimated 3 hours. We apologise for any inconvenience caused by this issue. Please contact our helpdesk if you have any questions.
Oct 5, 10:46 UTC

Investigating - There is a technical issue currently affecting the Cirium PDS UK services client deliveries and API platform
Impact: Client deliveries are failing to be delivered as expected. The ascendworldwide API platform will be unavailable to clients due to the database issues.
The technical team are investigating this as high priority. We will provide another status update once we have further information. We apologise for any inconvenience caused by this issue. Please contact our helpdesk if you have any questions.
Oct 5, 08:32 UTC

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

Notification: essential maintenance on Saturday 1st October 2022

Completed - The scheduled maintenance has been completed.
Oct 1, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 05:00 UTC

Scheduled - Due to essential maintenance on Saturday 1st October, some aspects of Cirium Dashboard, Cirium Fleets Analyzer and Cirium Values Analyzer may be unavailable. Although we expect the majority of the products’ features to be functional during this maintenance period, there is a small risk that some features might be unavailable. We apologise for any inconvenience caused. If you have any questions, please raise
a helpdesk ticket (https://helpdesk.cirium.com/hc/en-us). You can check the status by visiting https://status.cirium.com/
Sep 26, 14:19 UTC

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.