Cirium Status

All Systems Operational

About This Site

Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.

Diio Mi Operational

SRS Analyzer Operational

Dashboard Operational

Fleets Analyzer Operational

Values Analyzer Operational

Profiles

Operational

Risk Analytics Operational

Value Trends Operational

Market Alerts Operational

Schedule Snapshot Operational

Advanced Bookings Operational

Cirium Sky™ APIs Operational

Cirium Sky™ Warehouse Operational

Cirium Sky™ Stream Operational

Proactive & Traveler Services Operational

FlightStats.com Operational

Professional Data Services Operational

Insight Workbooks Operational

My Cirium Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance on my.cirium.com Sep 27, 2023 17:00-18:00 UTC

We will be performing scheduled maintenance for my.cirium.com on Wednesday, September 27, 2023, from 17:00 to 18:00 UTC (10 AM – 11 AM PST). We anticipate this work will take an hour to complete. The platform will undergo a series of routine maintenance tasks and users can expect degraded performance during this period. Please contact our Help Desk with any questions.
Posted on Sep 20, 2023 - 16:33 UTC

Scheduled Maintenance on Flex APIs Sep 27, 2023 17:00-18:00 UTC

We will be performing scheduled maintenance on the Developer Center Flex APIs on 2023-09-27 for 1 hour from 17:00 UTC to 18:00 UTC. During this time period, the platform will undergo a series of routine maintenance tasks and users can expect minimal downtime. Thank you for your understanding. Please contact our help desk with any questions.
Posted on Sep 18, 2023 - 21:00 UTC

Past Incidents

Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

Degraded Performance Issues with Tableau Analytics Insight Workbooks

Resolved - This incident is now resolved as of 12:42 PM Pacific Time. Should you encounter any further issues with Tableau access, please do not hesitate to reach out to our Help Desk.
Sep 20, 21:54 UTC

Identified - We’re currently experiencing degraded performance issues with Tableau Services impacting our Insight Workbooks. Tableau is currently working to restore normal performance levels. We apologize for any inconvenience.
Sep 20, 16:20 UTC

Scheduled Maintenance - Flightstats.com

Completed - The scheduled maintenance has been completed.
Sep 20, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 17:00 UTC

Scheduled - We will be performing scheduled maintenance for Flightstats.com on Wednesday, September 20, 2023 from 17:00 to 18:00 UTC. We anticipate this work will take an hour to complete. The platform will undergo a series of routine maintenance tasks and users can expect degraded performance during this period. Please contact our Help Desk with any questions.
Sep 12, 20:21 UTC

Sep 19, 2023

Recent Data Update Date is not Updated - Diio

Resolved - The date in the Recent Data section has been updated.
Sep 19, 21:49 UTC

Investigating - Our data is now updated. However, the recent date showing under Recent Data Update section is still not yet updated. Our engineers are still investigating this and we will update you soon.
Sep 18, 00:45 UTC

Sep 18, 2023

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

Scheduled Maintenance for Flightstats.com

Completed - The scheduled maintenance has been completed.
Sep 13, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 17:00 UTC

Scheduled - We will be performing scheduled maintenance for Flightstats.com on Wednesday, September 13, 2023 from 17:00 to 18:00 UTC. We anticipate this work will take an hour to complete. The platform will undergo a series of routine maintenance tasks and users can expect degraded performance during this period. Please contact our Help Desk with any questions.
Sep 7, 20:12 UTC

Scheduled Maintenance on Flex APIs

Completed - The scheduled maintenance has been completed.
Sep 13, 17:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 17:00 UTC

Scheduled - We will be performing scheduled maintenance on the Developer Center Flex APIs on 2023-09-13 for 30 minutes from 17:00 UTC to 17:30 UTC. During this short period, the platform will undergo a series of routine maintenance tasks and users can expect minimal downtime. Please contact our help desk with any questions.
Sep 12, 18:32 UTC