Cirium Status

All Systems Operational

About This Site

Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.

Diio Mi Operational

SRS Analyzer Operational

Dashboard Operational

Fleets Analyzer Operational

Values Analyzer Operational

Profiles Operational

Risk Analytics Operational

Value Trends Operational

Ground Events Operational

Market Alerts Operational

Schedule Snapshot Operational

Advanced Bookings Operational

Cirium Sky™ APIs Operational

Cirium Sky™ Warehouse Operational

Cirium Sky™ Stream Operational

Proactive & Traveler Services Operational

FlightStats.com Operational

Professional Data Services Operational

Insight Workbooks Operational

My Cirium Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Cirium Access & Entitlement Maintenance Oct 6, 2024 08:00-17:00 UTC

On Sunday 6th October we will be performing maintenance on one of our access and entitlement systems. During this time users will be able to access the dependant products, however new user registration and marketing consent updates will be unavailable.
Posted on Sep 11, 2024 - 16:30 UTC

Past Incidents

Sep 13, 2024

No incidents reported today.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

Planned Quarterly Maintenance - Cirium Sky Warehouse - September 11th 2024

Completed - The scheduled maintenance has been completed.
Sep 11, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 08:00 UTC

Scheduled - Cirium Sky Warehouse will be undergoing maintenance, on September 11th from 8:00 to 11:00 as part of a planned quarterly maintenance window.

During this period, the platform will undergo a series of routine maintenance tasks.

No extended downtime is expected, but some unavailability or reduced performance may be experienced during the period of the maintenance window.

Please feel free to contact us if you have any concerns or questions.
Aug 19, 15:26 UTC

Sep 10, 2024

Planned Quarterly Maintenance – Cirium Sky Stream – 10 September 2024

Completed - The scheduled maintenance has been completed.
Sep 10, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 08:00 UTC

Scheduled - Cirium Sky Stream will be undergoing maintenance, on Tuesday, 10th September 2024 from 08:00 UTC to 11:00 UTC as part of a planned quarterly maintenance window. During this period, the platform will undergo a series of routine maintenance tasks. No extended downtime is expected, but some unavailability or reduced performance may be experienced during the period of the maintenance window.

Please feel free to contact us if you have any concerns or questions.
Aug 22, 14:18 UTC

August data missing from the Airline Profiles Routes tab

Resolved - This incident has been resolved.
Sep 10, 10:04 UTC

Investigating - We are currently investigating an issue that is preventing the August 2024/2023 flights, seats and capacity data from appearing on the Airline Profiles Routes tab. The same issue has also meant we were unable to update the Fleet tab, and therefore the displayed data is one-day out of date.

We apologise for any inconvenience caused and appreciate your patience while we work towards a resolution. Please refer to this page for updates regarding this incident, or contact our Help Desk if you have any questions.
Sep 5, 14:33 UTC

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.