Cirium Status

All Systems Operational

About This Site

Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.

Diio Mi Operational

SRS Analyzer Operational

Dashboard Operational

Fleets Analyzer Operational

Values Analyzer Operational

Profiles Operational

Asset Watch Operational

Value Trends Operational

Ground Events Operational

Market Alerts Operational

Schedule Snapshot Operational

Advanced Bookings Operational

Cirium Sky™ APIs Operational

Cirium Sky™ Warehouse Operational

Cirium Sky™ Stream Operational

Proactive & Traveler Services Operational

FlightStats.com Operational

Professional Data Services Operational

Insight Workbooks Operational

My Cirium Operational

Cirium Journey™ OTP Awards AI Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance - Cirium Sky Stream - 25th March 2025 Mar 25, 2025 13:00-21:00 UTC

Cirium Sky Stream will be undergoing maintenance, on Tuesday, 25th March 2025 from 13:00 UTC to 21:00 UTC. Some unavailability or reduced performance may be experienced during the period of the maintenance window. Thank you for your understanding. Please contact our Help Desk if you have any questions.
Posted on Mar 13, 2025 - 19:48 UTC

Scheduled Maintenance - Cirium Sky Stream - 27th March 2025 Mar 27, 2025 13:00-18:00 UTC

Cirium Sky Stream will be undergoing maintenance, on Thursday, 27th March 2025 from 13:00 UTC to 18:00 UTC. Some unavailability or reduced performance may be experienced during the period of the maintenance window. Thank you for your understanding. Please contact our Help Desk if you have any questions.
Posted on Mar 13, 2025 - 19:50 UTC

Past Incidents

Mar 16, 2025

No incidents reported today.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

Flight Schedule Codeshare/Wetlease Issue

Resolved - This incident has been resolved. Should you have any questions, please contact our Help Desk.
Mar 12, 16:30 UTC

Monitoring - We applied a fix for schedules and verified that Diio Mi/SRS are not affected. The fixes for OTP and Sky Warehouse are estimated to be deployed in the coming days. We appreciate your patience and thank you for your understanding.
Mar 10, 16:43 UTC

Update - We are continuing to investigate this issue.
Mar 6, 17:34 UTC

Investigating - Customers are reporting a flight schedule codeshare/wetlease issue that is affecting a subset of flight schedules in all products. This impacts scheduled flights on February 27, 2025 and after. We are investigating and will keep you updated.
Mar 6, 14:15 UTC

Scheduled Maintenance - My Cirium

Completed - The scheduled maintenance has been completed.
Mar 12, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 09:00 UTC

Scheduled - There will be a scheduled maintenance window on Wednesday, 12th March, from 09:00 to 11:00 UTC. This will impact My Cirium (my.cirium.com). Please expect some downtime during this period. We will provide an update once the maintenance window has been completed.
Mar 10, 10:31 UTC

Mar 11, 2025

Planned Maintenance - Cirium APIs – 11th March 2025

Completed - The scheduled maintenance has been completed.
Mar 11, 07:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 04:30 UTC

Scheduled - Cirium APIs (Laminar Data Hub) will be undergoing maintenance, on Tuesday, 11th March 2025 from 04:30 UTC to 07:30 UTC as part of a planned maintenance window.

No extended downtime is expected, but some unavailability or reduced performance may be experienced during the period of the maintenance window.

Please note that the maintenance window might be extended if necessary, and any extensions will be promptly notified.

Please feel free to contact us if you have any concerns or questions.

Thanks!
Feb 20, 18:11 UTC

Mar 10, 2025

Fleets, Dashboard and Values Analyzer Issue

Resolved - This incident has been resolved.
Mar 10, 01:01 UTC

Update - We are continuing to investigate this issue.
Mar 10, 01:01 UTC

Update - This incident has been resolved.
Mar 10, 01:01 UTC

Investigating - Some customers are reporting that they are unable to log in to Fleets, Dashboard and Values. We apologize for any inconvenience and will keep you updated.
Mar 9, 06:46 UTC

Mar 9, 2025

Mar 8, 2025

No incidents reported.

Mar 7, 2025

FlightStats.com site Outage

Resolved - This incident has been resolved. Users may experience some degraded efficiency at this time as we work towards optimal performance levels again. Thank you for your understanding and we apologize for the inconvenience caused. Should you have any questions, please contact our Help Desk.
Mar 7, 19:53 UTC

Identified - The root cause of the outage has been identified, and our infrastructure team is actively working on a resolution. We expect to have an update by tomorrow. Thanks you for your continued patience.
Mar 7, 14:41 UTC

Investigating - We're currently investigating an outage with our www.flightstats.com website and we will provide another update here once fixed. Please contact our Help Desk with any questions.
Mar 7, 01:11 UTC

Mar 6, 2025

Planned Quarterly Maintenance - Cirium Sky Stream - 6th March 2025

Completed - The scheduled maintenance has been completed.
Mar 6, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 14:00 UTC

Scheduled - Cirium Sky Stream will be undergoing maintenance, on Thursday, 6th March 2025 from 14:00 UTC to 17:00 UTC. Some unavailability or reduced performance may be experienced during the period of the maintenance window. Thank you for your understanding. Please contact our Help Desk if you have any questions.
Feb 28, 11:10 UTC

Mar 5, 2025

PDS Fleets Deliveries Delayed

Resolved - This incident has been resolved.
Mar 5, 16:06 UTC

Investigating - Deliveries from PDS Fleets services for Wed 5th Mar 2025 are delayed. Ascend API services provided by Pro Data Services may also be unavailable during this time. Any client issues, please contact us at helpdesk.cirium.com.
Mar 5, 14:11 UTC

Planned Quarterly Maintenance - Cirium Sky Stream

Completed - The scheduled maintenance has been completed.
Mar 5, 13:01 UTC

Update - The scheduled maintenance has been extended to 13:00 UTC.
Mar 5, 11:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:00 UTC

Scheduled - Cirium Sky Stream will be undergoing maintenance on 5th March 2025-03-05 from 08:00 till 12:00 UTC as part of a planned quarterly maintenance window. No extended downtime is expected, but some unavailability or reduced performance may be experienced during this period of the maintenance window.

Please contact us if you have any questions or concerns.
Jan 31, 15:41 UTC

Planned Quarterly Maintenance - Cirium Sky Warehouse - Mar 5, 09:00

Completed - The scheduled maintenance has been completed.
Mar 5, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 09:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 18:08 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 18:05 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 18:03 UTC

Scheduled - Cirium Sky Warehouse, API and Stream will be undergoing maintenance, on 5th of March, 2025 from 9:00 UTC to 13:00 UTC as part of a planned quarterly maintenance window.

During this period, the platform will undergo a series of routine maintenance tasks. There will be latency in data received during this period and some product surfaces will likely receive no new data..

No extended downtime is expected, but some unavailability or reduced performance may be experienced during the period of the maintenance window.

Please feel free to contact us if you have any concerns or questions.
Jan 13, 15:56 UTC

Mar 4, 2025

No incidents reported.

Mar 3, 2025

Planned Maintenance Window - Proactive & Traveler Services - 3rd March 2025

Completed - The scheduled maintenance has been completed.
Mar 3, 10:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 09:30 UTC

Scheduled - Cirium's Proactive and Traveler Services will be undergoing scheduled maintenance on Monday, 3rd March between 09:30 and 10:30 UTC. During this period, the platform will undergo a series of routine maintenance tasks and upgrades. No extended downtime is expected, but some unavailability or reduced performance may be experienced during the period of the maintenance window.

Please feel free to contact us if you have any concerns or questions.
Feb 28, 09:37 UTC

Mar 2, 2025

No incidents reported.