In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 2025 - 03:30 UTC
Scheduled - We will be performing maintenance to our Trip Data Services on Saturday, 18th October, from 03:30 AM - 04:30 AM UTC. During this period, the platform will undergo a series of routine maintenance tasks and upgrades. No extended downtime is expected, but some unavailability or reduced performance may be experienced. Please contact our Help Desk if you have any questions.
Oct 18, 202503:30-04:30 UTC
Welcome to our status page where you can see the current status of our products. If you require further assistance please contact us through the Cirium Help Desk.
Cirium APIs (Laminar Data Hub) will be undergoing maintenance, on Wednesday, 22nd October 2025 from 02:30 UTC to 05:30 UTC as part of a planned maintenance window. During this period, the platform will undergo maintenance tasks. Temporary unavailability or reduced performance may be experienced during this period. Posted on
Oct 17, 2025 - 13:52 UTC
Cirium Sky will be performing planned infrastructure maintenance on Wednesday, 29th October 2025 from 13:00 to 17:00 UTC. Upstream providers may experience intermittent errors and latency. Downstream customers may experience data latency during the maintenance window for: Flightstats.com, Cirium Sky APIs, Cirium Sky Warehouse, Cirium Sky Stream, Professional Data Services, and Proactive & Traveler Services. Thank you for your understanding. Please contact our Help Desk if you have any questions. Posted on
Oct 03, 2025 - 20:17 UTC
Cirium APIs (Laminar Data Hub) will be undergoing maintenance, on Tuesday, 18th November 2025 from 04:30 UTC to 07:30 UTC as part of a planned quarterly maintenance window. During this period, the platform will undergo a series of routine maintenance tasks. No extended downtime is expected, but some unavailability or reduced performance may be experienced during the period of the maintenance window.
Please note that the maintenance window might be extended if necessary, and any extensions will be promptly notified.
Please feel free to contact us if you have any concerns or questions.
Update -
We will be undergoing scheduled maintenance during this time.
Oct 16, 2025 - 15:26 UTC
Scheduled -
We will be performing planned maintenance to upgrade the SFTP delivery system for Cirium Sky Schedule Files on Wednesday, 19th November, 2025.
Action Required: Early validation is required to ensure a smooth transition with no disruption to service. We would like your help verifying you can connect to our staging server. This is a one-time test activity which is important to ensure you can connect. Since you use an SSH RSA public key to connect to production, we will need you to provide us a new SSH RSA public key for this one-time activity on our staging server. Once Cirium has configured the public key on our staging server, you will use this public key to log in to test. Following the test, you will not need to make any changes to your production environment.
Please use this test endpoint to verify you can connect no later than 24th October, 2025:
Test endpoint: staging-ftp.us.cirium.com Username: condorairlines-staging If you need us to resend the password, please let us know.
Please email helpdesk@cirium.com immediately following your test to confirm successful access or to let us know if you encounter any issues.
Thank you for your understanding. Please contact our helpdesk@cirium.com if you have any questions.
Oct 16, 2025 - 15:25 UTC
Past Incidents
Oct 18, 2025
Unresolved incident: Scheduled Maintenance - Trips Data Services - 18th October 2025.
Completed -
The scheduled maintenance has been completed.
Oct 17, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 15:30 UTC
Scheduled -
We will be performing an urgent upgrade to Flightstats.com on Friday, 17th October, from 15:30 - 16:30 UTC. During this period, users may experience flight alert creation and billing system issues. We apologise for any inconvenience this may cause and appreciate your patience and understanding during this time. Please contact our Help Desk if you have any questions.
Oct 17, 14:28 UTC
Completed -
The scheduled maintenance has been completed.
Oct 8, 12:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:00 UTC
Scheduled -
Cirium Sky will be undergoing maintenance on Wednesday, 8th October 2025 from 09:00 to 13:00 UTC. Customers may experience data latency and intermittent errors during the maintenance window for: Flightstats.com, Cirium Sky APIs, Cirium Sky Warehouse, Cirium Sky Stream, Professional Data Services, and Proactive & Traveler Services. Thank you for your understanding. Please contact our Help Desk if you have any questions.
Sep 18, 15:12 UTC