Values Analyzer - Online Values - intermittent outages

Incident Report for Cirium

Resolved

The incident has been resolved. Please accept our apologies for the disruption, and don't hesitate to contact us should you require further assistance.
Posted Jul 03, 2025 - 12:39 UTC

Monitoring

A fix has been implemented and the affected services are recovering.
Posted Jul 03, 2025 - 11:19 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 03, 2025 - 10:36 UTC

Update

The impact of this issue is also affecting Dashboard news. Users may observe no news articles on the Home and News tabs, slow page loads, and no email alert delivery.
Posted Jul 03, 2025 - 08:59 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 02, 2025 - 15:40 UTC

Investigating

We are investigating reports of timeouts when running specific and generic valuations from Values Analyzer. A further update will follow. Please contact us if you have questions or require further assistance.
Posted Jul 02, 2025 - 13:06 UTC
This incident affected: Dashboard, Values Analyzer, and Asset Watch.