Cirium Sky Warehouse - no data updates for Snowflake direct data share accounts

Incident Report for Cirium

Resolved

This incident has been resolved.

Posted May 14, 2025 - 08:34 UTC

Monitoring

A fix has been implemented by our vendor and we are monitoring the results

Posted May 13, 2025 - 11:00 UTC

Identified

The issue has been identified and our vendor is working on a fix. We will provide a further update shortly.

Posted May 12, 2025 - 15:33 UTC

Update

We are continuing to investigate this issue.

Posted May 12, 2025 - 10:11 UTC

Investigating

We are investigating an issue affecting Cirium Sky Warehouse Snowflake direct data share accounts. Customers are not receiving any data updates. The issue has been reported to Snowflake, and does not affect reader accounts. A further update will follow shortly. Please contact us if you have questions or require further assistance.

Posted May 12, 2025 - 10:10 UTC

This incident affected: Cirium Sky™ Warehouse.