Our engineering team is continuing the task of backfilling the missing flights data, affecting in particular the 23rd and 24th March. A further update will be posted tomorrow. We appreciate your continued patience whilst we work on this critical data fix.
Posted Mar 31, 2025 - 13:25 UTC
Update
We are continuing to work on backfilling the flights data in Cirium Sky™ Warehouse. A further update will be provided shortly.
Posted Mar 27, 2025 - 15:15 UTC
Monitoring
A fix has been implemented and we're monitoring the results. Flight data is expected to take up to the next 1-2 hours to be fully caught up. We are continuing to work on backfilling the flights data.
Posted Mar 25, 2025 - 22:34 UTC
Identified
A fix has been identified and we expected flight status updates to resume in the next 2 hours. We will provide another update here once our services are stabilized. Please contact our Help Desk with any questions.
Posted Mar 25, 2025 - 19:34 UTC
Investigating
Engineering is currently investigating an issue with populating the Flights, Codeshares, and Diversions tables with new data in the Cirium Sky™ Warehouse. The incident started on Sunday, March 23, 2025 at approx. 3:00 AM UTC and we are working to remediate the problem with the highest priority. Please contact our Help Desk if you have any questions.
